Frequently asked questions

 

Is there a security deposit?

Yes there is a security deposit on a jetski rental of $1,500. The security deposit is to motivate the user to cover any user negligence damages to the watercraft.

 

On the day of the rental, we require a credit card for deposit, there is no charge to the cardholder. The cardholder must be present to sign for the damage deposit and the rental agreement. The renter is responsible for any damage during the rental duration.

 

Where are you located?

Orillia Ontario and surrounding area

What are your hours of operation?

We are open from May through October from 10 a.m. to 6 p.m.

What do you offer?

We Sea Doo Sparks (900cc)

Suggested items to bring with you

  • Sunscreen

  • A floating strap for any glasses or sunglasses

  • Waterproof Case + Cell Phone incase of Emergency

  • Change of Clothes (incase you get wet)

  • Money / Debit / Credit (Security deposit)

  • Pleasure Craft Operator Card (recommended) – We provide Temporary Boating License for your rental

  • Waterproof Watch

  • Waterproof Camera

 

WAVZ is not responsible for loss or damage of the items you choose to take along.

 

When should I arrive for my selected rental time?

Guests are required to arrive 20 minutes before their booking to be given adequate time to complete their orientation and documents. Personal Floatation Devices (PFDs) are supplied and must be worn during the rental period.

 

What is your cancellation policy?

Remember this rental time is yours. If you cannot make your selected time we will hold your deposit for a maximum of 1 year for future rental opportunity.  Please contact us by phone or email, at least 48 hours before your selected time. If we do not hear from you within that time frame, you will lose your deposit.  

 

Are sea-doos kid friendly?

Our sea-doos are great for all age. However, we require that all operators must be a minimum of 18 years of age and possess a valid Driver’s Licence.

 

Do you need a boating license?

We always recommend a Boater’s Operator card. However, in the event you do not have one. We will provide you with adequate training and a temporary operating license for the duration of your rental. We want you to have a safe and enjoyable experience.

 

Is gas included?

All Jet skis come full of fuel and will be charged based on usage.

 

What are the booking requirements?

 
  • Primary renter 18+ with a credit card

  • Valid G or international driver's license (unless you have your boating license G1/G2)

  • Security deposit

  • Signature authorization on safety waiver

Am I liable for damages?

Yes, if you cause any damage you are fully responsible for the damages.

 

Can I ride a jet ski in the dark?

Riding a jet ski in the dark is illegal.  Our hours are 10am to 6pm daily.

 

Do you provide kids life jackets?

We provide all ages. If you have your own we always recommend you bring your own for ease of comfort for children.

 

How many people can go on a jetski?

For best experience on the water we recommend 1-2 riders.

 

What is the weather policy?

We will work with you to reschedule your rental day based on weather conditions. We monitor the weather constantly and credits are provided due to weather.

 

What footwear should I have?

Whatever you feel comfortable in. Water shoes are recommended. Flip flops or slides may slide off, foot wells can get water in them.

 

If my return is late?

We need to ensure our next customer go out on time.  More than 15 minutes late will result in an extra hourly charge

 

What additional charge might I see?

 
  • Unreturned life jackets: $59.99

  • Unreturned D.E.S.S keys (operator key): $150

  • Unreturned rope: $29.99

  • Missing or broken plastics or compartments of any kind: $200 - $1500+

  • Any plastic or body damage: $250 - $1500+

  • Any type of intake ingestion: $350 - $1500+

  • Sunken ski or water-flooded engine: Full deposit

  • Recovery service: starting at $399